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Privacy Policy

You – Privacy & The Coniferous Multitrade

The Coniferous Multitrade (“Coniferous”, “we”, “our”, or “us”) is committed to protecting your privacy and data security. This Privacy Policy explains how we collect, store, process, share, transfer, and use data that identifies or is associated with you (“personal information”), as well as our use of cookies and similar technologies.

The Coniferous Multitrade provides web-based software that allows customers to:

  • Create web pages

  • Accept payments and manage bookings for tours and activities

  • Create customer vouchers

  • Access on-page marketing services via our websites

(collectively, the “Services”), available through theconiferous.in (the “Website”).

This Privacy Policy applies to our Website and the Services associated with it. By accessing our Website or using our Services, you agree to the collection, storage, use, and disclosure of your personal information as described herein.

The Coniferous Multitrade is the controller of the data regarding the personal information we hold about you.

1. Information We Collect About You & How We Use It

We process personal information about:

  • Individuals who are our customers, and

  • Where the customer is a business, individuals who are employees, agents, or representatives of that customer.

We collect information:

  • Directly: When you voluntarily provide it (e.g., registering an account, filling forms, contacting us, subscribing to newsletters, responding to surveys).

  • Automatically: About your device and usage when you access our Website or Services.

If you choose not to provide required personal information, we may not be able to provide the Services or respond effectively to your requests.

  • Annexure 1 lists the categories of personal information we collect directly.

  • Annexure 2 lists the categories of personal information we collect automatically.

We may combine direct and automatic data to personalize your experience. We may also anonymize and aggregate personal information for analysis, testing, product improvement, and research.

Customer Data We Process

During the provision of our Services, we may process information about individuals who are subscribers, website visitors, or customers of our customers (“Customer Data”).

  • Customer Data is governed by the customer’s privacy policy, not this one.

2. Marketing & Advertising

With your consent, we may contact you with information about our Services (primarily via email).

  • You may opt out anytime by clicking unsubscribe in our emails.

  • Note: You cannot opt out of essential service messages (e.g., account verification, feature updates, or security notices).

3. Storing & Transferring Your Personal Information

Security

We use appropriate technical and organizational measures to protect your data against accidental or unlawful destruction, loss, alteration, or unauthorized access.

  • All data is stored on secure servers.

  • All transactions are protected by SSL encryption.

  • You are responsible for safeguarding your account credentials.

International Transfers

Your personal information may be transferred to and stored in countries outside your jurisdiction where we and our service providers operate (e.g., the United States).

  • For EU residents, such transfers are necessary to perform our agreement with you.

4. Your Rights (EU Residents)

If you are located in the EU, you have the following rights:

  • Right of Access & Portability – Access and receive a copy of your data.

  • Right to Rectification – Correct inaccurate or incomplete data.

  • Right to Erasure – Delete your personal data in certain circumstances.

  • Right to Restriction – Limit processing under specific conditions.

  • Right to Object – Object to processing, including direct marketing.

To exercise these rights, contact us using the details below.

You also have the right to lodge a complaint with your local data protection authority:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

5. Cookies & Similar Technologies

We and our service providers collect information using cookies and other tracking technologies (web beacons, scripts, device identifiers, etc.) to:

  • Enhance and personalize your experience

  • Monitor performance and usage

  • Improve our Services

Types of cookies:

  • Strictly Necessary – Essential for operation (e.g., authentication, fraud prevention).

  • Analytical/Performance – Track visitor numbers and behavior.

  • Functionality – Remember preferences (e.g., language, region).

  • Targeting – Track visits for relevant advertising.

You can manage cookies in your browser settings, but disabling them may affect functionality.

6. Third-Party Data Collection & Interest-Based Advertising

We may work with third-party advertisers and networks to deliver interest-based ads across devices, based on browsing history.

7. Links to Third-Party Sites

Our Website may contain links to third-party websites.

  • We are not responsible for their privacy practices.

  • Review their policies before submitting information.

8. Our Policy Towards Children

  • Our Services are for adults.

  • We do not knowingly collect information from children under 13.

  • If we learn we have data from a child, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically.

  • The “last modified” date will indicate the latest update.

  • Updates are effective once posted on this page.

10. Contacting Us

For questions, comments, or requests regarding this Privacy Policy, contact our Data Protection Officer at:

📧 privacy@coniferous.in

Last modified on: 24 January 2021

Annexure 1 – Personal Information We Collect Directly

(Details categories: Contact Information, Website/Business/Marketing Information, Payment Information, Correspondence & Comments, etc. — with usage, legal basis, recipients, and retention.)

Annexure 2 – Personal Information Collected Automatically

(Details categories: Access & Usage Information, Device Information — with usage, legal basis, recipients, and retention.)